At Flower Fantasy, we ensure your floral arrangements arrive fresh, timely, and beautifully presented. Please read our shipping policy for details on delivery, timing, and fees.
Delivery Areas
- We currently offer delivery services within all Emirates.
- For deliveries outside Dubai, please contact us directly for availability and pricing.
Delivery Schedule
- A Season of Flowers: Delivered at the start of each season (Winter, Spring, Summer, Fall).
- Weekly Flowers: Delivered once every week on your chosen delivery day.
- A Year of Flowers: Delivered monthly on a scheduled date.
Shipping Fees
- Delivery fees are applied based on the subscription plan:
- Free delivery for prepaid yearly weekly subscriptions within Dubai.
- For all other plans, delivery fees will be calculated at checkout and communicated before purchase.
- Any applicable taxes are not included in the listed prices and will be added at checkout.
Delivery Process
- We partner with professional couriers to ensure safe and timely delivery.
- You will receive a delivery confirmation prior to arrival.
- Please ensure someone is available at the delivery address to receive your bouquet. If no one is available, the flowers may be returned or delayed.
Delivery Changes
- Requests to change delivery date, time, or address must be made at least 5 days before the scheduled delivery.
- Changes made less than 5 days before delivery may not be accommodated.
Delivery Issues
- If your flowers do not arrive on time or there is a delivery issue, please contact our customer support immediately at +971 54 521 1500
- We will work promptly to resolve the situation, including possible reshipment if appropriate.
Special Instructions
- Please provide any special delivery instructions during checkout (e.g., gate codes, building concierge, preferred delivery times).