At Flower Fantasy, your privacy is important to us. This policy explains how we collect, use, and protect your personal information when you use our services.
Information We Collect
We may collect the following information from you:
- Personal details such as your name, email address, phone number, and delivery address.
- Payment information (processed securely through third-party payment gateways).
- Preferences related to your subscriptions and communications.
- Data collected through cookies and website analytics to improve your experience.
How We Use Your Information
We use your information to:
- Process and manage your orders and subscriptions.
- Communicate with you about your purchases, delivery updates, and customer support.
- Personalize your experience and tailor our offerings.
- Send promotional emails and newsletters (only with your consent).
- Comply with legal obligations.
Data Security
- We implement industry-standard security measures to protect your personal data from unauthorized access, disclosure, or alteration.
- Payment details are handled securely by trusted third-party processors; we do not store your full payment information.
Sharing Your Information
- We do not sell, trade, or rent your personal information to third parties.
- Your data may be shared with trusted service providers (e.g., delivery partners, payment processors) solely for order fulfillment and service improvements.
- We ensure that all partners comply with data protection standards.
Your Rights
- You have the right to access, update, or delete your personal information by contacting us.
- You may unsubscribe from marketing communications at any time by following the unsubscribe link or contacting us directly.
Cookies
- Our website uses cookies to enhance your browsing experience and analyse site traffic.
- You can control cookie preferences through your browser settings.
Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website with an updated revision date.
Contact Us
If you have any questions or concerns about your privacy, please contact us at:
- Email: contact@flowerfantasy.ae
- Phone: +971 54 521 1500
Thank you for trusting Flower Fantasy. We are committed to protecting your privacy while delivering beauty and joy.